Scheduling

One calendar, every provider and every location

View the whole practice at once or narrow to a single provider, a department or one location. Switch between daily, weekly and monthly views, or set a custom date range when you are planning further out. Appointments are colour-coded with status indicators, so a glance tells you what is booked, what is confirmed and who has arrived.

Right-click any slot for the actions you use most, and drag appointments where they need to go. If your practice runs across several sites, providers who work in more than one appear in the right place on each without maintaining separate calendars.

Visit types that carry their own rules

A new patient physical does not take the same time as a follow-up, and it does not need the same paperwork. In NovoClinical each reason for visit carries its own settings:

Default duration — per visit type, and adjustable per provider where one clinician works differently from another.
Colour coding so the day is readable at a glance.
Check-in documents mapped to the visit type, so the right forms go out automatically when the appointment is booked. See auto check-in.
Reminder text specific to that visit type, appended to your clinic’s standard SMS and email reminders — fasting instructions, what to bring, where to park.

Slot length is worked out in a defined order — the default slot, then the visit type’s own duration, then any manual configuration, with the person booking able to override when the patient needs longer. Sensible defaults, without the system arguing with you.

Filling the gaps in the day

Search next available — set a date range and your criteria and the system finds the slots, instead of scrolling weeks looking for a gap.
Waiting list — patients who want an earlier appointment are held in a list, so a cancellation becomes a filled slot rather than an empty hour.
Recalls — patients due back are tracked and can be contacted, rather than relying on them to remember.
Double booking is permitted where your practice works that way. The system tells you; it does not refuse you.

Not only provider schedules

Nursing staff have their own schedules and task assignments, and tests and procedures can be scheduled separately from provider appointments — so a phlebotomy slot or an equipment-dependent procedure is booked against the resource that actually constrains it.

Scheduling rules you set once

Set how far ahead patients may book, restrict what can be requested through the patient portal, and define blackout periods for holidays, meetings and leave. Staff booking internally can work within or around those limits according to their role.

Schedules can be printed for the day, and eligibility can be run across the whole schedule in bulk before anyone arrives — so coverage problems surface the day before rather than at the front desk.