E-prescription
Prescribing that starts where the visit already is
NovoClinical is Surescripts certified, connecting your practice to the national prescribing network that pharmacies, benefit managers and prescribers already use. E-prescribing is reached from wherever you happen to be working — the patient’s dashboard, the note you are writing during the visit, or the appointment list. You are not opening a separate module and re-finding the patient you already had on screen.
Medications are searched from the Surescripts drug database, with strength, form, quantity, refills and sig instructions set as you go. Common medications, preferred pharmacies and your own default sig phrases can be saved, so the prescriptions you write twenty times a week take a few clicks rather than a fresh start each time.
Prepared by staff, signed by the provider
Medical assistants and nurses can set a prescription up — select the medication, the pharmacy, the quantity — and save it in draft for the provider. What they cannot do is send it. Transmission requires the provider’s own verification, every time.
That split matters more than it sounds. It moves the typing to the people with time to do it, without moving the clinical decision anywhere it should not go. The provider reviews what was prepared, signs, and it goes.
Safety checks before anything transmits
- Drug interaction checking against the patient’s current medication list.
- Allergy checking against what is recorded in the chart.
- Formulary information from the patient’s insurance, so you find out about coverage while you are still with the patient rather than when the pharmacy calls.
- Prescription history through Surescripts, so you can see what the patient has actually been filling — not only what your chart says was prescribed.
Because the chart, the medication list and the prescription are the same system, these checks run against real data rather than whatever was typed into a separate prescribing tool.
Controlled substances (EPCS)
NovoClinical supports electronic prescribing of controlled substances. Federal requirements apply: prescribers must complete identity proofing before they can prescribe controlled substances electronically, DEA registration is verified, and signing uses a separate two-factor credential rather than the password used to log in.
Setting this up is a per-prescriber process, and it is handled as part of onboarding rather than left for you to work out. Controlled substance prescriptions are tracked separately once live.
Refill requests come back to you, not to voicemail
Renewal requests from pharmacies arrive electronically into a work queue rather than as faxes and phone messages. Staff can triage them, providers approve or decline, and the decision transmits back — with the whole exchange recorded against the patient rather than on a sticky note.
Pharmacies and routing
Search the Surescripts pharmacy network by name or location, check details and hours, and confirm the pharmacy can actually receive electronic prescriptions before you send. Patients can have a preferred pharmacy saved with alternates, and transmission status is tracked so you can tell the difference between “sent” and “arrived.”
What you can see afterwards
Prescribing activity is reportable alongside everything else in the system — what was prescribed, by whom, for which patients and over what period. Useful for clinical review, for controlled substance oversight, and for the questions that arrive from outside the practice.