Telemedicine

A video visit that writes its own note

Most practices run telemedicine on a separate platform. You open one application for the video call, keep the chart open in another window, and then type up the visit afterwards from memory. The video vendor never sees the chart, and the chart never sees the visit.

NovoClinical telemedicine is not a separate platform. The video visit starts from the appointment on your schedule, and everything it produces lands in the same patient record you were already working in.

It starts from the schedule

Open the patient’s appointment and start the call. The patient joins from a link on their own phone, tablet or computer — no account to create and nothing to install, which matters when the patient is eighty and calling from a kitchen table. Whoever arrives first waits for the other.

The visit records itself, and the note is drafted for you

Recording begins automatically when the call starts. Nobody has to remember to press anything.

When the call ends, that recording is available to the AI scribe, which drafts the clinical note from the conversation and from the patient’s existing chart, in the format your specialty uses. You review every field before anything is written, then sign. The visit that used to generate an evening of catch-up documentation generates a draft instead.

This is the part a separate video platform structurally cannot do. It has the audio but not the chart, so whatever it produces still has to be carried across by a human.

Who it is for

Telemedicine earns its place where getting to the office is the obstacle rather than the care itself:

• Patients in rural or isolated communities.
• Patients with limited mobility, transport or time.
• Follow-ups, medication reviews and results discussions that do not need an examination.
• Behavioral health, where continuity matters more than being in the room.
• Coordination between a patient and several members of a care team.

What the practice sees

Virtual visits appear on the same schedule as everything else, are documented in the same chart, and are coded and billed through the same billing workflow. There is a telemedicine view for tracking virtual visit activity across the practice. No second system to reconcile, and no second login for your staff to forget.